Shipping policy

At Anokhi Jewellery, we are dedicated to providing a seamless shopping experience, including convenient and cost-effective shipping options. Here’s everything you need to know about our shipping policy:

1. Free Shipping Across India:

We are delighted to offer free standard shipping on all orders, no matter the size, to any location within India.

2. Order Processing Time:

Once your order is placed, our team works diligently to process and dispatch it within 1-2 business days.
Please note that orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time:

Standard shipping typically takes 5-7 business days to reach metropolitan areas.
For remote or rural locations, delivery may take up to 10-12 business days.

4. Order Tracking:

As soon as your order is dispatched, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor the status and location of your package through our carrier’s website.

5. Delivery Process:

Our delivery partners will make two attempts to deliver your order. In case you are unavailable, they will contact you to arrange a suitable time for delivery.
Please ensure someone is available to receive the package during the estimated delivery period.

7. Delayed or Lost Shipments:

While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. We appreciate your patience in such instances.
If your order is significantly delayed or lost, please contact our customer support team for assistance.

8. Contact Us:
For any questions or concerns regarding your order or our exchange policy, please reach out to our customer support team at ajanokhijewellery@gmail.com or call us at +91-7397655415.